SurfSense Wiki

fetch-failed

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1. Network / Firewall Blocks (Default Embedder Model)

Symptoms: models/Xenova folder is missing from the storage directory. Fix:

  1. Locate the storage directory.
  2. Verify if the models/Xenova folder exists.
  3. If missing, whitelist the following domains on the host/network firewall:
    • huggingface.co
    • api.huggingface.co
    • https://cdn.anythingllm.com/support/models/
  4. Retry the embedding process.

2. Missing Windows Visual C++ Redistributable (Windows Host + Default Embedder)

Symptoms: Default embedder fails on Windows OS. Fix:

  1. Download and install Visual C++ Redistributable v14.x.
  2. Restart the application and retry embedding.

3. Unsupported CPU (AVX2 Missing / Default Vector Database)

Symptoms: LanceDB initialization or writes fail due to lack of AVX2 support on the host CPU. Fix:

  • Option A: Migrate AnythingLLM to a host CPU that supports AVX2 instruction sets.
  • Option B: Configure AnythingLLM to use an external vector database provider instead of the default local LanceDB.

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